About us

Excellence beyond the checkout

OUR VISION

Rethinking what happens after the checkout.

Our vision is simple — to make the post-purchase journey a source of value, not cost.

We believe that every shipment, return, and customer notification can build trust, loyalty, and measurable business growth when powered by automation and customer-centric design.

Nikolas Chatzidakis, CEO at AfterSalesPro©

ABOUT US

Redefining the post-purchase experience

At AfterSalesPro, we believe the customer journey doesn’t end at checkout, it begins there. Our all-in-one platform connects fulfilment, logistics, and customer experience into a single ecosystem, automating shipments, returns, and communication. With real-time updates, smart automations, and advanced CRM tools, we help businesses deliver faster, more reliable, and personalized post-purchase experiences. This is how after-sales becomes more than a process, it becomes a source of trust, loyalty, and growth.

Proven Impact at Scale

+

integrated couriers

M+

shipments processed yearly

M+

order value handled

+

eCommerce integrations

Trusted by businesses of every scale — from ambitious startups to established omnichannel leaders.

Ready to turn your after-sales into your next growth driver?

Awards & Recognition

Celebrating the milestones, innovations, and industry awards that highlight our journey and impact.

Stelios Young Awards Evolution Gold x3 Evolution Bronze x3 Fortune Greece Startupper

What drives us

These are the principles that guide how we think, what we build, and the way we support every partner we work with.

Reliability
We deliver consistent and dependable results for every order.
Efficiency
We optimize every process to save time and reduce cost.
Transparency
Clear data, open communication, no hidden complexity.
Customer-Centricity
Every feature is designed with the end-user in mind.
Innovation
We constantly evolve to stay ahead of ecommerce needs.
Accountability
We take ownership and pride in what we build and deliver.
Speed
Fast onboarding, fast support, fast logistics.
Flexibility
We adapt to your workflows, not the other way around.
Simplicity
Powerful tools, easy to use. Complexity stays under the hood.
Collaboration
We build long-term partnerships with our clients.
Data-Driven
Decisions backed by real-time metrics and insights.
Scalability
We grow with your business, from startup to enterprise.
Security
Your data and operations are always protected.
Empowerment
We give teams control and clarity over their operations.
Trust
Built over time through consistency, support, and results.

Featured in the Media

We’re honored to have been recognized by leading market outlets.

grecagr capitalgr webworldnewsgr startuppergr evolutionawards e-commerce-news marketingweek dailyfax infocomgr supplychaingr fortune greece

Meet our team

We’re a dynamic group of individuals who are passionate about what we do and dedicated to delivering the best results for our clients.

  • Christos

    Christos

    CMO - Co-Founder

  • Nikolas

    Nikolas

    CEO - Co-Founder

  • Natasa

    Natasa

    Head of Customer Success

  • Kostas

    Kostas

    Key Account Manager

  • Grigoris

    Grigoris

    Technical Support Specialist

  • Amanda

    Amanda

    Social Media and Marketing Expert

  • Pantelis

    Pantelis

    Backend Developer

  • George

    George

    Backend Developer

  • Vangelis

    Vangelis

    Magento Developer

  • Stergios

    Stergios

    Customer Acquisition & Growth Manager

  • Thodoris

    Thodoris

    Backend Developer

From the blog

Learn how to grow your business with our expert advice.

Testimonials

Actual customer experiences - What they say about us!

Εξοικονομήσαμε χρόνο και λειτουργικά έξοδα. Η ομάδα της AfterSalesPro είναι πάντα δίπλα μας σε ό,τι ζητάμε, με προθυμία και άψογο επαγγελματισμό.

Enzzo Fashion
Γιώργος Α.

Η πλατφόρμα της After SalesPro μας παρέχει μια ολοκληρωμένη λύση για την έκδοση των voucher και την διαχείριση όλων των αποστολών του eshop μας. Μέσω της διασύνδεσης, η έκδοση των voucher γίνεται με μερικά κλικ και αυτόματα ενημερώνεται το eshop και οι πελάτες μας με τα στοιχεία αποστολής. Από την στιγμή που ξεκινήσαμε συνεργασία με περισσότερες από μια εταιρείες courier, η κεντρική διαχείριση των αποστολών μέσω της After Sales Pro, μας έλυσε τα χέρια και μας εξοικονόμησε πολύ χρόνο. Η ομάδα της After Sales Pro, από την πρώτη στιγμή, μας παρέχει άμεση ανταπόκριση και λύσεις σε ότι έχουμε χρειαστεί. H πλατφόρμα της After Sales Pro, είναι κατάλληλη για όλα τα eshop και η σχέση κόστους με την παρεχόμενη υπηρεσία είναι value for money. Προτείνεται ανεπιφύλακτα!

The Body Shop
Δημήτρης Τάγκος – E-Commerce Manager

Trusted by the world’s most innovative teams

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Unlock tools and strategies to automate key processes, reduce operational costs, and deliver seamless customer experiences.

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Security Isn’t an Option—It’s a Standard.

We take your data seriously. With ISO 27001 certification, full GDPR compliance, regular penetration testing, and strict access controls, security is built into everything we do.

TUV ISO/IEC 27001:2022 Penetration Tested GDPR Compliant

Proud to Be Part of the Ecommerce Ecosystem

We're active members of key industry associations that drive ecommerce forward—collaborating, sharing insights, and supporting sustainable growth for the entire community.

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