Returns Management System
A complete solution for handling returns and minimizing undelivered shipments through smart tracking of risky deliveries.
- Allow your customers to initiate returns on their own
- Auto approve/decline return requests
- Track all your returns processes in any stage
- Monitor your return KPIs
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Market leaders as long as with hundreds other eshops use our tools to better their business. Be the next success story
Returns Pro ™
Are returns a time consuming routine for your business? This is the solution for you!
Allow your customers to initiate returns on their own
Give your customers an easy self-service way to request returns, reducing support workload.
- 🖱️ One-click return form
- Simple online form for fast return requests.
- 📦 Pre-filled shipment details
- Auto-filled data for a smoother user experience.
- 🔄 Real-time updates
- Customers get instant updates on return status.
Auto approve/decline return requests
Save time with automated decision rules based on your return policy.
- ⚙️ Custom approval rules
- Set conditions for automatic approval or rejection.
- ⏱️ Faster processing
- Eliminate manual handling and speed up decisions.
- 📥 Reduce incoming support tickets
- Minimize customer inquiries through automation.
Track all your returns processes in any stage
Gain full visibility over every return, from request to completion.
- 👁️ Full process overview
- Monitor every step of the return journey.
- 🗂️ Centralized dashboard
- Manage all return cases from one place.
- 📍 Status-based filtering
- Quickly find returns by current status.
Monitor your return KPIs
Analyze key performance metrics to optimize your return handling and reduce costs.
- 📊 View return rates and trends
- Spot patterns and react to customer behavior.
- 🧮 Cost analysis for returns
- Understand the financial impact of returns.
- 📈 Improve operational efficiency
- Use data to streamline return operations.
Key Benefits
Streamlined Shipping Solutions with Seamless Integration and Full Customization
- Automatic Sync with Your Eshop or ERP
- Courier Auto-Selection Based on Rules
- Customizable Label Layouts
- Compatible with All Operating Systems
- Import Orders via Excel File
- Carrier-Agnostic API for Custom Solutions
Frequently asked questions
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The customer submits a return request through the link you provide, filling in their order number and email.
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Once the request is registered, you receive a notification and can monitor the progress of the return at each stage.
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You have the ability to set the time frame within which returns are accepted (e.g., 14 days from the purchase date). Also, you can approve or reject return requests.
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The All-in-One Shipping & Order Management System for e-shops
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